Support and Assistance
Here is a list of the Support and Assistance that Computing Services offer.
-
General computing advice
-
Classroom computer systems
-
Staff PCs and the College network
-
Wireless access
-
Commonly used applications software (e.g. Microsoft Office, Outlook and Webmail, Internet Explorer)
-
Some specialist applications
-
Password problems and queries
-
Computing account problems and queries
-
Electronic information resources available over the network (e.g. E-Library authenticated information services over the internet)
-
Audio/Visual equipment – Interactive white boards, projectors etc.
-
Staff short term loan laptops and projectors
-
Bookable 1-2-1 sessions in liaison with staff development (available at mutually convenient times).
-
Local/Network printer and print credits
-
Data recovery
-
Network Connection problems
-
Software/Hardware installation requests.