The many transferable skills that you develop during this business and administration apprenticeship level 2 provide a superb foundation for most career pathways. Opportunities in the work place could support progression to the Level 3 Advanced Apprenticeship in Business Administration - general administrative, legal or medical pathways other advanced apprenticeships in customer service or management. With additional training, Intermediate apprentices may be able to progress in their careers to roles including administration executive, administration team leader, office supervisor, personal assistant, secretary or a wide range of other business administration roles.
The Diploma in Business Administration is a combined qualification that develops practical skills as well as providing theory to improve knowledge and understanding in the context of providing efficient and professional business administration.
You will complete the following mandatory units along with a combination of optional units which are related to your job role:
- Principles of Providing Administrative Services
- Principles of Business Document Production and Information Management
- Understand Employer Organisations
- Principles of Equality and Diversity in the Workplace
- Principles of Customer Relationships
- Employment Rights and Responsibilities
- Communication in a Business Environment
- Manage Personal Performance and Development
- Develop Working Relationships with Colleagues
In addition you will develop valuable skills in English, Maths and ICT along with polishing your Personal Learning and Thinking skills.
The business and administration apprenticeship level 2 combines regular one to one tutorials, independent study and 'on the job' learning. You will benefit from ongoing support and guidance from your assessor. You will be required to spend a minimum of 6 hours per week (during working hours) carrying out independent study. This time will be recorded in a learning journal to capture your experiences, reflections and achievements throughout the learning journey. You may be required to attend Functional Skills workshops for Maths, English and ICT depending on your previous achievements. Workshops are approx. 2 hours per week and are available at various times. An e-learning route is also available if you are unable to attend college. Your employer plays a huge part in the business and administration apprenticeship level 2 process as this is where you will spend the majority of your time and where you will get the 'hands on' working experience. Your manager will ensure that you get appropriate 'on the job' training and support and will ensure that you have the opportunity to carry out relevant workplace activities.
Level 2 Diploma in Business Administration
Functional Skills English progressing to Level 2
Level 1 Functional Skills Maths progressing to Level 2
Level 1 Functional Skills ICT progressing to Level 2
Your assessor will support you to showcase your work. A range of methods will be chosen to assess your vocational knowledge and competence and may include: observations, professional discussions, verbal or written questions, assignments, presentations, work products, reflective accounts, witness testimonies and more! Functional Skills are assessed via examination - tests are booked throughout the year on demand.
In order to get a place on the course you need to have secured an apprenticeship position with an employer. Apprenticeship vacancies are advertised on our website and you can follow the instructions to apply online.
There are no mandatory entry requirements for this business and administration apprenticeship level 2 framework. However, employers are looking to attract applicants who are willing to learn and develop skills in a professional environment. Apprentices will be expected to communicate clearly and work well within a team. Accuracy and attention to detail are important skills for anyone working in an administrative role. All applicants are required to complete initial assessments in literacy and numeracy which ensures fair access to the assessment. A minimum of Entry level 3 in English and Maths is normally required. Learners who do not meet this requirement will receive advice and guidance on developing these skills prior to reapplying.
Check the website daily for new vacancies - you must be prepared to invest some of your own time (outside of work) to study towards your apprenticeship.
Employers: please contact the Apprenticeship team for more information on possible costs and incentives available.
Every apprentice has an exit interview on completion of their course and next steps are discussed and appropriate advice and guidance are given.