Worldhost

WorldHost programmes are a modern, energetic and comprehensive training toolkit that can be used across a wide variety of industries where the quality of front-line customer service is key to business success.

The certified programmes allow employees to gain valuable skills and techniques and be eligible to wear the WorldHost pin badge, which recognises and demonstrates customer service excellence.

The Retail Academy has three programmes to choose from, ranging from half-a-day, to a full day of training in the following areas:

Principles of Customer Service
Sales Powered by Service
Frontline Management Solutions